Customer Help
Our happiness team is always here to assist.
Common tests related questions
Test details
We do Relationship DNA Testing such as Paternity, Maternity, Sibling etc and 5000+Genetic Tests
No, it is not possible. We do paternity test only after the child is born
No,it is illegal in India and we won’t reveal the gender
It may take upto 72 hours once we have dispatched the kit depending upon your location
Step 1: Click on My Account displayed on top corner
Step 2: Enter your email address and click on register and you will receive a password to your email address
That depends upon the test, you can call us at 7901653253 to know more
Reports will be sent to your email address. For Hard copy you will have to come and collect it from the nearest centre
Our reports are 100% accurate, if you prove our reports we are willing to pay you 1 crore rupees.
Please contact our genetic counsellors at +91-7901653253 to get more information about legal related DNA Tests
All the samples will be tested and performed in India
DNA Sample collection - Customer help
Home sample collection
Yes we provide home collection all over India and we have 3000 plus centres.
Home collection will be provided to free of cost
Click here to read our refund policy
Blood, Swab, Rooted Hair, Nails are accepted as samples for DNA Tests
The instructions for collection procedure will come with the kit and in case you want further assistance you can contact us
Resample is requested when the sufficient DNA is not extracted from the sample, in such cases we have no option but to ask the client for resample.
Yes, the results will be 100% accurate even in the cases of resample.
Once you book the test, our team will contact you in 12 hours, you can then rectify the mistake