DNA Labs India Refund Policy
1. No Refunds After Sample Collection:
DNA Labs India does not offer refunds for our services once your sample has been collected. This is because the testing process begins immediately upon sample receipt, and we incur costs associated with lab analysis and materials.
2. Additional Testing Costs:
In rare instances, additional testing may be necessary to obtain conclusive results. If this occurs, you will be notified of the additional cost before the testing proceeds. You will have the option to authorize the additional testing or decline further analysis. There will be no refunds for declined additional testing.
3. Disclaimer of Liability for Errors and Refunds:
DNA Labs India strives to ensure the accuracy of all results. However, we cannot guarantee that the information or reports will be completely free of errors or omissions. We are not legally liable for any mistakes in reports and for refunds in such cases.
4. Limitation of Liability:
DNA Labs India shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with your use of our Services, including but not limited to any errors or omissions in reports.
5. Refunds Before Sample Collection:
We understand that circumstances may change. If you wish to cancel your order before sample collection, a full refund will be issued, minus any processing fees associated with your payment method.
6. Contact Us for Refund Inquiries:
For any inquiries regarding refunds, please contact us at (040)49171772. We will be happy to assist you.
7. Governing Law and Jurisdiction:
These Terms and Conditions, including this Refund Policy, shall be governed by and construed in accordance with the laws of India. In the event of any legal dispute arising out of or in connection with this Refund Policy, such dispute shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana, India.
Please note: This refund policy is subject to change at any time. We recommend reviewing this policy before placing an order with DNA Labs India.